![]() Solution: Look over the operation manual to check whether the compatibility adjustment switch of the phone adapter is adjusted to the corresponding compatible position. ACAs flagship event will be in Orlando this year and features a fabulous lineup of inspiring keynotes on the main. Problem Ⅳ: When using the call center headset, we both hear a sound similar to "buzzing" with the customers. ACA International Convention & Expo 2022. Adjust the microphone volume on the adapter or adjust the microphone type on the adapter. ![]() Get access to the expo hall, content stages, networking events and our. That is, the correct position of the microphone is horizontally (about one inch) between your mouth and chin.Ģ. From nascent beginnings as Call Center Week, this conference has evolved. Make sure the microphone of the call center headset is in the correct position. Problem Ⅲ: The customer cannot hear clearly or feels that the sound of the call center headset is clear.ġ. Through the phone adapter battery indicator to confirm whether the battery still has power. Adjust the receiver volume adjuster on the desk phone headset adapter Ģ. Problem Ⅱ: The voice of the call center headset heard by the customer is low or distorted.ġ. Check whether the headset/handset adjustment button on the adapter is in the position of the call center headset. ![]() Refer to the operation manual to confirm whether the phone adapter is adjusted to the corresponding compatible position.Ĥ. ![]() Confirm that the battery in the phone adapter is installed properly.ģ. Check and confirm that the headset with mic for call center is correctly connected to the phone adapter.Ģ. ProblemⅠ: The call center headset is not working at all.ġ. It is inevitable that some problems may occur during the use of the call center headset. ![]()
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